Collection Manager

Job Summary

To manage and oversee the collection of tuition fees and other receivables, ensuring timely revenue collection, minimizing overdue payments, and improving the company's cash flow.

Tasks and Responsibilities

- Develop and implement tuition fee collection policies and procedures. - Monitor and ensure the timely collection of tuition fees from parents. - Supervise and manage the collections team. - Prepare annual and term-based collection plans. - Follow up on overdue and delinquent accounts. - Reconcile tuition fee accounts and financial records. - Ensure compliance with company financial policies and accounting standards. - Improve the parent payment experience and service quality.

Qualifications and Experience

- Bachelor’s degree in Accounting, Finance, or Business Administration - 5 – 8 years of experience in collections or financial management - Experience in the education sector or private schools is preferred

Skills

- Negotiation and relationship management skills. - Team leadership and management. - Financial analysis skills. - Strong communication and persuasion skills. - Conflict resolution and debt recovery abilities. - Proficiency in financial systems and accounting software. - Advanced skills in Microsoft Excel and reporting.